Nike offers several delivery choices, including standard, expedited, and express shipping. Customers can also choose store pickup or delivery to a pickup point, and delivery times vary depending on the selected option and your location.

When you shop Nike online, either in the Nike App or on Nike.com, you can return items that are unworn and unwashed and still have their product tags attached within 30 days of purchase (some exceptions apply). That includes custom Nike By You sneakers.

You can easily track your order status in your Nike account or by using the order number from your confirmation email. Tracking updates are provided regularly, so you’ll know when your package is shipped and when it is expected to arrive.

Nike provides detailed size charts for all products, and the Nike Fit tool in the app can scan your foot to suggest the best size. This feature helps reduce sizing issues and ensures you get the most accurate fit for comfort and performance.